Imaging Questions

Plat Maps

1. I have the Assessor's Parcel number and can not view the associated map.
The Assessor's Parcel number has no correlation to the required Recorder's number. The Recorder's number can be found on a legal description of the property.

2. I receive the message "PlatMap not found. The PlatMap you requested does not exist."
All maps have not been scanned. If you are positive the number you entered is a Recorder's Plat Map number, then you may need to visit our downtown office at 111 S. 3rd Ave., Phoenix, AZ 85003, to view the map.

Public access to Recorded Documents Site

1. When I print an image from the web browser the complete image does not print.
The print command from any browser will not print the entire image. The image can be downloaded to a machine, then opened in imaging software and resized for optimal printing. Alternately, a viewer that supports the PNG file type can be installed as a plugin to your browser. Many viewers resize the image for optimal printing.

2. I receive the message "Image Not Available"
The system may be down, and all or some images may currently not be available.

3. I receive the message "Your session has timed out. You must do a New Search to restart the session. If you logged on using a password you must reenter your password to start a new session" when I did not use a password.
Delete all the temporary internet files from your browser's cache(memory).

4. When I try to view an Unofficial Document I get a broken image icon at the top of the page.
Upgrade your browser to its most recent version.